To Our Valued Customers,
Thank you very much for your continued use of our website.
We would like to inform you that the system issue affecting the inquiry service via our website, which had occurred since February 14, 2026, was fully resolved as of 5:00 PM on February 19, 2026 Japan time. The service is now operating normally.
[Service Disruption Period]
From the afternoon of February 14, 2026 to 5:00 PM on February 19, 2026
We sincerely apologize for the significant inconvenience and concern this issue may have caused to our customers.
We will continue to strengthen our management and monitoring systems to prevent any recurrence.
