Privacy Policy

SHINKOSHA Co., Ltd. (hereinafter referred to as “us”, “we”, or “our”) consider the trust of our customers to be the first priority, and based on the recognition that it is our responsibility to handle and protect the personal information of our customers properly, we shall conduct our business operations in an appropriate manner according to the following privacy policies.

1 Acquisition of personal information

When acquiring personal information, we will specify the purpose of use and acquire only the necessary personal information in a legal and fair manner.

2 Use of personal information

The personal information acquired will be used within the scope necessary for the following purposes.

  • Provision of products and services requested by customers, such as product sales, repair and inspection, after-sales service, and sending of materials
  • Responding to inquiries, requests and demands from customers
  • Reflecting customer requests for production planning, development, advertising, sales and service activities
  • Providing product information, corporate information, services, or information related to our products and services
  • Confirmation of participants and subsequent communication at exhibitions, etc.
  • Maintaining and development of smooth business relationships with business partners
  • Reviewing applications and responding to inquiries for employment
  • Fulfilling legal obligations between shareholders and us
  • In addition to the purposes of use permitted by the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”) and other laws and regulations, the personal information acquired may be processed so that individuals cannot be identified and used as statistical data.

3 Provision to a third party

(1) Provision to a third party

We do not provide the acquired personal information to a third party except in the following cases.

  • When prior consent is obtained
  • When permitted by the Personal Information Protection Act and other laws
(2) Subcontractors

We may disclose or provide the acquired personal information to our subcontractors only to the extent necessary to achieve the purpose of use. In such cases, we will conclude a confidentiality agreement with the subcontractor and supervise the subcontractor strictly to ensure the appropriate management of the customer’s personal information.

(3) Shared use

The personal information acquired may be shared among our group of companies within the scope of the purposes of use described in “2 Use of personal information” in order to provide comprehensive services. In the case of joint use of personal information, the person responsible for the management of personal information shall be SHINKOSHA Co., Ltd. Our group strictly manages the safety of personal information under a common personal information protection policy.

4 Appropriate management of personal information

In order to prevent the leakage, loss, or damage of personal information acquired, and to manage its safety, we will take the necessary and appropriate security measures based on our personal information protection policy. In addition, we will educate our officers, employees, and other related parties on the proper handling of personal information.

5 Contact information

As a general rule, the contact about personal information is the department to which you have provided your personal information. If you are unsure who to contact, please contact the following.


Administration Department
+81-45-892-2171 (9:00-17:00)